A V20 key will indeed not work to activate V21. If you are on Maintenance, then you should be able to retrieve your V21 key from the account page on the Bricsys website:
"That said, the other major factor in choosing Bricsys over there competitors was the flexibility they afforded me (until now) with a perpetual license and a fair upgrade path once features were developed that I could justify pur…
Since you're on Subscription, you have access to V16 right away. So if you want to move to Platinum, you can simply order the V16 Pro to Platinum upgrade. Note that with a V16 key, you can also run V15. The moment BricsCAD V16 for…
Yes, we could merge your accounts. Feel free to file a support request to let us know the account you would like to keep. Then we will merge your other account with this one.
Best regards, mark
May we ask for a bit of patience. The info you apparently received from Malcolm is not correct - assuming you are indeed on Subscription still. In that case, you will have access to Sheet Metal.
We'll get back to you, tomorrow during…
[quote] @Tim Vanspeybroeck: Is there no other way? I just bought V14 pro and this is a big disappointment for me![/quote]
I believe you ordered BricsCAD earlier this month, so you already have a BricsCAD V15 enabled license key. You should…