Mathieu

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• Hi Russel I got feedback from the SprinkCAD team because they recall the conversation. It seems things are working as intended. Their feedback: They tested the sequence in both AutoCAD and BricsCAD and found there was no difference in the results…

  in SprinkCAD/BricsCAD Comment by Mathieu January 14
• Hi Russel I will send a message to the SprinkCAD team to see if we can solve it without your involvement. Will keep you posted. Best regards Mathieu

  in SprinkCAD/BricsCAD Comment by Mathieu January 13
• Hi Russell I'm afraid there aren't many SprinkCAD users over here. What's the issue you are having? So I can help you in directing you to the right people, Bricsys or SprinkCAD. BR Mathieu - Bricsys

  in SprinkCAD/BricsCAD Comment by Mathieu January 10
• Hi Can you report your issue here so the Bricsys support team can look into it? https://www.bricsys.com/protected/support/NewSupportRequest.do?categoryID=26 Regards Mathieu

  in [Resolved] Manipulator don't work in the French version 20 .1 .06 ! Comment by Mathieu November 2019
• Enscape will not be available with the first v20 release, it will be working with a minor release of v20.

  in V20 - What happened to Enscape ? Comment by Mathieu October 2019
• About the Rhino plugin: it's created to work with BricsCAD BIM as first objective but the plugin will be open source. So you will be able to take out the BIM specific parts so it can work with other BricsCAD flavours, if you cannot wait for Bricsys…

  in Bricscad 2019 Conference Comment by Mathieu October 2019
• Hi You can find a summary of the 2 days here: https://blog.bricsys.com/whats-happening-at-bricsys-2019-conference-day-1/ https://blog.bricsys.com/whats-happening-at-bricsys-2019-day-2/ Feature teasers and What's New Movies are also available on …

  in Bricscad 2019 Conference Comment by Mathieu October 2019
• Hi I would advise you to create a support ticket so the developers can look into it: https://www.bricsys.com/en-eu/support/ If you have crash reports or other info that can help, please attach it to the ticket. BR Mathieu

  in BricsCAD v19 keeps closing after I work a while on it Comment by Mathieu September 2019
• Hi Can you report this here: https://www.bricsys.com/protected/support/NewSupportRequest.do?categoryID=16&applicationID=1163&site=5 Or report this with Hexagon PPM support? Regards Mathieu

  in CADWORKX NOT OPENING Comment by Mathieu July 2019
• Hi Chili Can you put your issue in a support request, my colleagues will gladly help! https://www.bricsys.com/en-eu/support/#35 Regards Mathieu

  in C# Ribbon Text Setting Comment by Mathieu April 2019
• Hi Donatas Please file a support request here to get some help: https://www.bricsys.com/en-eu/support/#53 Regards Mathieu

  in Custom entity properties Comment by Mathieu April 2019
• Hi Peter You can pool network licenses, more info can be found here: https://www.bricsys.com/en-eu/support/#85a=368 Hope this helps! Regards Mathieu

  in Briscad RLM license commands Comment by Mathieu March 2019
• Hi Kerry Sorry for the late reply, we only have an online version.

  in Developer Help Documentation Comment by Mathieu March 2019
• Hi Miladin Could you please put this in a support request? >> https://www.bricsys.com/en-eu/support/ Regards Mathieu

  in .NET: IMessageFilter in Modal/Modeless dialog Comment by Mathieu March 2019
• You could try to report it here: https://www.bricsys.com/en-eu/support/#35

  in Textbox in paletteset and Keypress event Comment by Mathieu February 2019
• I think it's best to create a SR with the file attached so we can try to reproduce this behaviour.

  in DXF files Comment by Mathieu January 2019
• Hi Jon Please create a Support Request with your issue: https://www.bricsys.com/en-eu/support/#66 Thanks mathieu

  in Textbox Multiline Comment by Mathieu January 2019
• Hi Donatas Can you report this via our support portal? https://www.bricsys.com/en-eu/support/#53

  in BRXSDK Sample crash Comment by Mathieu November 2018
• Hi David Could you create a support ticket for this issue, so we can take a look at it and fix it, if broken? https://www.bricsys.com/en-eu/support/ Thanks!

  in Mleaders not working in version 19 Comment by Mathieu November 2018
• Can you please create a support ticket for this? https://www.bricsys.com/en-eu/support/#14

  in RFA import in V19 doesn't work Comment by Mathieu November 2018
• Hi Michael Can you create a support request with your file? Best regards Mathieu

  in DGN Import Comment by Mathieu November 2018
• Please create a ticket here, the Linux team will be glad to help: https://www.bricsys.com/en-eu/support/#30

  in Ubuntu 18.10 installing bricscad to try it but the software is not loading Comment by Mathieu November 2018
• please create a support request with your files, tnx!

  in Problem with saving files from Bricscad 16 in Bricscad 18 ( Version 18.2.20 (x64) revision 55961) Comment by Mathieu October 2018
• Hi Please create a ticket for this, our Linux team will help you with this: https://www.bricsys.com/en-eu/support/#116 Regards Mathieu

  in Issues with Shape Linux Comment by Mathieu October 2018
• Hi I advice you to create a support ticket here: https://www.bricsys.com/en-eu/support/#86 Regards Mathieu

  in Activation error: No rehostable hostid top-level dir (error code -148) Comment by Mathieu October 2018
• Hi Please make a ticket in our support channel, our Linux team will love to help you out! https://www.bricsys.com/en-eu/support/#30 If you lost a period of your trial period we can always hook you up with an extra trial key, no worries. Best reg…

  in Ubuntu 18.04 and Bricscad 18 won't install Comment by Mathieu October 2018
• You could create a support ticket or test with v18 to see if it works there.

  in Need help with not opening the file Comment by Mathieu October 2018
• Hi William Can you make a support request for your question, our Linux Developer would be glad to help >> https://www.bricsys.com/en-eu/support/#30

  in Will BriscCad v15 run with Ubuntu 18.04? Comment by Mathieu September 2018
• Sound strange, maybe it's best to send your drawing and some screens to support --> https://www.bricsys.com/en-eu/support/#26

  in CHANGING FROM PAPER SPACE TO MODEL SPACE FAILS Comment by Mathieu August 2018
• Hi Did you already test with the latest v18 release? If it still is an issue, you should a ticket in the support portal. https://www.bricsys.com/en-eu/support/ Regards Mathieu

  in Define Attribute Panel Freezing Comment by Mathieu August 2018
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