Hi Jamie
If you don't like to be on Maintenance you can still buy a new license without Maintenance but upgrades will always include Maintenance.
Best regards
Mathieu
Hi Jamie
You will have access to all minor release if you are a v20 user, as you mentioned.
If you have a Maintenance contract, that is active during a new release, you will receive a license to access that new release.
As consequence you will a…
Hi Christian
You should have access to our 24/7 area where the BRX SDK is located.
You will receive a new mail to claim your access again, hope this helps.
BR
Mathieu
Hi Keith
Can you check with RUNASLEVEL command which version you are running? https://help.bricsys.com/hc/en-us/articles/360006700853-RunAsLevel
It seems you are running a lower version of BricsCAD that doesn't support this.
If not, maybe best to…
Hi Keith
You can always upgrade your perpetual license to the current version, just take into account 1Y of Maintenance will be included in the Upgrade.
So when you upgrade, you will also get access to the next Major Release.
When you upgrade to …
Hi Richard
Please report this here: https://www.bricsys.com/protected/support/NewSupportRequest.do?categoryID=53
It's the best place to discuss this with Bricsys about this and be informed about their plans.
BR
Mathieu
Hi John
Feel free to send this topic to Bricsys directly.
Please use this support category: https://www.bricsys.com/protected/support/NewSupportRequest.do?categoryID=128
Best regards
Mathieu
Hi Bret
You can just install the English version (or another language) next to each other.
So you just need to download the right version and use your current license key: https://www.bricsys.com/protected/download.do
Regards
Mathieu
Hi Russel
I got feedback from the SprinkCAD team because they recall the conversation. It seems things are working as intended.
Their feedback:
They tested the sequence in both AutoCAD and BricsCAD and found there was no difference in the results…
Hi Russell
I'm afraid there aren't many SprinkCAD users over here.
What's the issue you are having? So I can help you in directing you to the right people, Bricsys or SprinkCAD.
BR
Mathieu - Bricsys
Hi
Can you report your issue here so the Bricsys support team can look into it? https://www.bricsys.com/protected/support/NewSupportRequest.do?categoryID=26
Regards
Mathieu
About the Rhino plugin: it's created to work with BricsCAD BIM as first objective but the plugin will be open source.
So you will be able to take out the BIM specific parts so it can work with other BricsCAD flavours, if you cannot wait for Bricsys…
Hi
You can find a summary of the 2 days here:
https://blog.bricsys.com/whats-happening-at-bricsys-2019-conference-day-1/
https://blog.bricsys.com/whats-happening-at-bricsys-2019-day-2/
Feature teasers and What's New Movies are also available on …
Hi
I would advise you to create a support ticket so the developers can look into it: https://www.bricsys.com/en-eu/support/
If you have crash reports or other info that can help, please attach it to the ticket.
BR
Mathieu
Hi
Can you report this here: https://www.bricsys.com/protected/support/NewSupportRequest.do?categoryID=16&applicationID=1163&site=5
Or report this with Hexagon PPM support?
Regards
Mathieu