Mathieu

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• Hi This is planned for the beginning of December. Regards

  in Bricscad V21 for Mac Comment by Mathieu November 2020
• FYI, LUMION now has a livesync for BricsCAD: https://lumion.com/whats-new.html

  in Shape In Lumion Comment by Mathieu November 2020
• FYI, LUMION now has a livesync for BricsCAD: https://lumion.com/whats-new.html

  in Enscape documentation Comment by Mathieu November 2020
• FYI, LUMION now has a livesync for BricsCAD: https://lumion.com/whats-new.html

  in Using multi-file textures? Comment by Mathieu November 2020
• Hi Jamie If you don't like to be on Maintenance you can still buy a new license without Maintenance but upgrades will always include Maintenance. Best regards Mathieu

  in Do I need Maintenance to allow in-version updates? Comment by Mathieu November 2020
• Hi Jamie You will have access to all minor release if you are a v20 user, as you mentioned. If you have a Maintenance contract, that is active during a new release, you will receive a license to access that new release. As consequence you will a…

  in Do I need Maintenance to allow in-version updates? Comment by Mathieu November 2020
• Hi Christian You should have access to our 24/7 area where the BRX SDK is located. You will receive a new mail to claim your access again, hope this helps. BR Mathieu

  in Access to BRX SDK (older) Comment by Mathieu October 2020
• Hi Tim You will find our here: https://summit.bricsys.com/ BR Mathieu

  in V21 improvements or other info? Comment by Mathieu October 2020
• Hi There was an issue with the license server, please try again. This should be fine now. Regards Mathieu

  in Cannot deactivated license Comment by Mathieu October 2020
• Hi Keith Can you check with RUNASLEVEL command which version you are running? https://help.bricsys.com/hc/en-us/articles/360006700853-RunAsLevel It seems you are running a lower version of BricsCAD that doesn't support this. If not, maybe best to…

  in I can't use parametric blocks for some reason; I'm using the trial version. Comment by Mathieu May 2020
• Hi Keith You can always upgrade your perpetual license to the current version, just take into account 1Y of Maintenance will be included in the Upgrade. So when you upgrade, you will also get access to the next Major Release. When you upgrade to …

  in Licensing questions related to maintenance and upgrading. Comment by Mathieu May 2020
• Hi Richard Please report this here: https://www.bricsys.com/protected/support/NewSupportRequest.do?categoryID=53 It's the best place to discuss this with Bricsys about this and be informed about their plans. BR Mathieu

  in Brx Missing function Comment by Mathieu April 2020
• Hi John Feel free to send this topic to Bricsys directly. Please use this support category: https://www.bricsys.com/protected/support/NewSupportRequest.do?categoryID=128 Best regards Mathieu

  in BricsCAD Platinum Civil, TIN Surface Issues Comment by Mathieu March 2020
• Hi Bret You can just install the English version (or another language) next to each other. So you just need to download the right version and use your current license key: https://www.bricsys.com/protected/download.do Regards Mathieu

  in Uninstall the software completely and reinstall the English version? Comment by Mathieu February 2020
• Hi Peter Did you reach out to backoffice@bricsys.com? They will definitely get back to you. BR Mathieu

  in Problems With WorldPay Comment by Mathieu January 2020
• Hi Milan It's best to register this here, the Bricsys support team will help: https://www.bricsys.com/en-eu/support/#86 Best regards M

  in Error code 3E=0 Comment by Mathieu January 2020
• Hi Russel I got feedback from the SprinkCAD team because they recall the conversation. It seems things are working as intended. Their feedback: They tested the sequence in both AutoCAD and BricsCAD and found there was no difference in the results…

  in SprinkCAD/BricsCAD Comment by Mathieu January 2020
• Hi Russel I will send a message to the SprinkCAD team to see if we can solve it without your involvement. Will keep you posted. Best regards Mathieu

  in SprinkCAD/BricsCAD Comment by Mathieu January 2020
• Hi Russell I'm afraid there aren't many SprinkCAD users over here. What's the issue you are having? So I can help you in directing you to the right people, Bricsys or SprinkCAD. BR Mathieu - Bricsys

  in SprinkCAD/BricsCAD Comment by Mathieu January 2020
• Hi Can you report your issue here so the Bricsys support team can look into it? https://www.bricsys.com/protected/support/NewSupportRequest.do?categoryID=26 Regards Mathieu

  in [Resolved] Manipulator don't work in the French version 20 .1 .06 ! Comment by Mathieu November 2019
• Enscape will not be available with the first v20 release, it will be working with a minor release of v20.

  in V20 - What happened to Enscape ? Comment by Mathieu October 2019
• About the Rhino plugin: it's created to work with BricsCAD BIM as first objective but the plugin will be open source. So you will be able to take out the BIM specific parts so it can work with other BricsCAD flavours, if you cannot wait for Bricsys…

  in Bricscad 2019 Conference Comment by Mathieu October 2019
• Hi You can find a summary of the 2 days here: https://blog.bricsys.com/whats-happening-at-bricsys-2019-conference-day-1/ https://blog.bricsys.com/whats-happening-at-bricsys-2019-day-2/ Feature teasers and What's New Movies are also available on …

  in Bricscad 2019 Conference Comment by Mathieu October 2019
• Hi I would advise you to create a support ticket so the developers can look into it: https://www.bricsys.com/en-eu/support/ If you have crash reports or other info that can help, please attach it to the ticket. BR Mathieu

  in BricsCAD v19 keeps closing after I work a while on it Comment by Mathieu September 2019
• Hi Can you report this here: https://www.bricsys.com/protected/support/NewSupportRequest.do?categoryID=16&applicationID=1163&site=5 Or report this with Hexagon PPM support? Regards Mathieu

  in CADWORKX NOT OPENING Comment by Mathieu July 2019
• Hi Chili Can you put your issue in a support request, my colleagues will gladly help! https://www.bricsys.com/en-eu/support/#35 Regards Mathieu

  in C# Ribbon Text Setting Comment by Mathieu April 2019
• Hi Donatas Please file a support request here to get some help: https://www.bricsys.com/en-eu/support/#53 Regards Mathieu

  in Custom entity properties Comment by Mathieu April 2019
• Hi Peter You can pool network licenses, more info can be found here: https://www.bricsys.com/en-eu/support/#85a=368 Hope this helps! Regards Mathieu

  in Briscad RLM license commands Comment by Mathieu March 2019
• Hi Kerry Sorry for the late reply, we only have an online version.

  in Developer Help Documentation Comment by Mathieu March 2019
• Hi Miladin Could you please put this in a support request? >> https://www.bricsys.com/en-eu/support/ Regards Mathieu

  in .NET: IMessageFilter in Modal/Modeless dialog Comment by Mathieu March 2019
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