Shadows are stalking me

Yuval W

This is without a doubt my biggest and most persistant problem with Brics: after half an hour of work I am unable to continue without brics-restart due to the fact that every item I press/drag "disappears", the drawings' colors are jumbled as I zoom and most of the menus vanishes. I'm using 10.4.10 with a sufficiently powerful comp. Please Help

 

Daniel Eiszele

Doesn't sound like anything a forum member is going to be able to help you with ----> Support Request!

Its_Alive

You ought to be using 10.4.16, they just added more debugging mojo.

 

Yuval W

I'll think I'll wait a little ( http://forum.bricsys.com/discussion/13357 ),

does'nt anyone have this problem ?

Its_Alive

Nope, I can setup an auto-test to zoom, pan, click through tabs of large drawings, menu items etc, let her rip for hours. zip, nata, rock solid, same amount of memory being used.

.. is it possible, to set your bois to load fail safe defaults. maybe it will help find whether the problem is hardware or software.

Jörg Ehrsam

Yuval, you're not alone.

Here too, after 2-3 hours items disappear on the screen and colors are getting all wrong, ghost images of the menu bar appear on my 2nd screen

and I have to save, exit and restart BC. This happens with 10.4.17-1 as well as on earlier version, though I can't remember when it started.

Its_Alive

Since you all are posting these items on the peer to peer forums. you might want to post details about your setup , I.e. Os and hardware

 

Os                       Win 7 x64

Processor            Intel Core i7 920 Nehalem 2.66GHz

Mother Board     ASUS P6T Deluxe V2 LGA 1366 Intel X58 ATX

Ram 6 GB           Kingston

Hard Drive          Seagate Barracuda  1TB 7200 RPM SATA

Video Card         GeForce 9600 GT

 

 

@ Jörg are you running windows 2000?

Jörg Ehrsam

I once wanted to know what people here have as graphic setup, as I suspected BC doesn't like Matrox,
but there was quite a spread through all the major brands. I'm not sure anymore if these issues are
hardware related but here it goes :



Os                       Win 2000 SP4

Processor            Intel P4 2.0GHz

Mother Board     ASUS P4B533

Ram 1 GB           Kingston

Hard Drive          Maxtor Atlas 15K 36GB Ultra 320 SCSI

Video Card         Matrox Millenium P650

Hans De Backer

While redrawing the screen, a function GetDeviceCaps()  is called to obtain information from the graphics card device driver about current screen size and screen resolution. Recent crash reports show that a divide_by_zero error in the WxWidgets code can occur, when a division operation is performed using the screen resolution returned by GetDeviceCaps: apparently there are situations when it returns 0! 

So we are currently working on a fall back scenario that will try to obtain the resolution in an alternative way if 0 was returned.

It is interesting to learn that Jörg is using a dual monitor setup: is there a chance that other users  with graphics complaints are also using multiple monitors? And which graphics card and device driver version is used (eventually it is the device driver that responds to calls from e.g. GetDeviceCaps())?

martin@enco.us

Still having crashes here on newest beta version.

Windows 7 Home Premium 64 bit

Biostar TA790GXB A2+, Phenom II X3 720, 4GB RAM

ATI Radeon HD3300 on-board video with 8.632.1.2000 driver, Samsung SyncMaster 213T

Yaacov Lazar

I use a dual screen setup:

OS                          Windows XP Home SP3

Processor              AMD Athlon64x2 5400+ 2.8 ghz

Mother Board        Gigabyte GA-MA78GM-S2H

Ram 2 GB        
Hard Drive             500 gb   WDC WD5000AACS-00G8B1 on IDE

Video Card             ATI Radeon HD 3200 onboard

Dual monitors   Chimei 22" CMV 228D

Bricscad V10.4.16 (I'll upgrade to 10.4.17 this evening)

I generally open two instances of Bricscad, one on each screen.

I also use the Doctab addon. (Wonderful!)

I have the same problem.

Once or twice a day, I'll begin to get the symptoms described.

The properties bar will sometimes flash momentarily on the left (usually with dimensions (?)).

When I open the drawing explorer (Layers, Blocks, etc.) I get a Bricscad Error message:

"Couldn't add an image to the image list."

I know I should submit a support request, (I have a whole list)  but I'm under a deadline.

I usually close Bcad, and reopen.Takes a few seconds.

(Other than this, Bcad is generally superb)

Hans De Backer

Ha Yaacov, if only you had filed a support request...

the message "couldn't add an image to the image list" indicates that your system has ran out of GDI objects, that would have been a give-away pointing out what is causing Bricscad to become 'unresponsive' or locking up after using it for a few hours.

By coincidence, just a few hours ago Daniel Marcotte reported a scenario that causes Bricscad to increasingly allocate GDI objects, without freeing them, till the system locks up. Meanwhile we have identified the problem, it has been introduced in V10.3.

A release containing a fix has been scheduled for tomorrow.

Till this fix is available, it will help to know that the problem is triggered when the same drawing is loaded for the second time during a session: e.g. load drawing X, then close it, then load it again: from now on the number of GDI objects will keep increasing. It is enough to restart the application inbetween to make sure you will not encounter the problem.

@Daniel, thanks again for putting us on the right track!

@Everyone, thanks for your continued support, the solution is on its way!

Pierre-Yves Delens

Hi, Yaacov Lazar, or others

 

from your post I visited  DocTabs Addon page.

The snapshots there show other panes with Blocks, Fields, XREFs, also with Files Explorer and screen navigation (ak Photoshop).

I think thes are NOT features of 'DocTabs'.

Which AddOn is this?

Thanks on forward

Its_Alive

Hi Pierre,

Right, it's not part of Doctabs, It's just small a collection of tools I've been working on,  will update that graphic as to remove the confusion, sorry about that

Daniel

Pierre-Yves Delens

@Daniel Marcotte :

.. Looks nice ("small a collection of toolsyo've been working on")

Yaacov Lazar

To Hans De Backer,

  Thanks!

Yes I know I should submit support requests, and I intend to, sorry!

(I'm under a lot of pressure lately, multiple projects with deadlines, I'm sure you all know how it goes)

The problem is only slightly annoying.

I figured that the error message might help.

 

Sometimes during a session, the drawing explorer (Layers, etc.) stops coming up,

instead the "layer" command will give me the command line version.

I've discovered that if I reopen the file, this problem is fixed.

(I'll file a support request on this, too, I promise!)

That probably what causes this.

 

 

Juraj Matel

I can confirm this (RequestID:21518). Often is "damaged" whole BC window, sometimes "only" screen with DWG. Very often have no problem when I haven't splitted screen (_vports). But when I splitted it to 2 or 3, it make artefact during zooming and panning.

Hans De Backer

Just a note to inform you that Bricscad V10.4.18 is available for download. It contains 2 important fixes:

1. the resource leak (GDI objects) that caused the application to become  unresponsive/hang after a certain time (dependent on Windows version) 

2. the crash in WxWidgets if GetDeviceCaps() reports a 0 resolution

Yuval W

I just wanted to say that I've upgraded to Bricscad V10.4.18 today and it completly cured the problem - my station has not crashed once today so good work on the fix and thank you