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Activation Error (error code-1036)

Hi,

Our customer got notification "unknown error (error code-1036), after she tried to activation license. I was suggestion :
1. Tried to setting proxy (she said their office has internet proxy).
2. Tried to wifi from ther smartphone.
3. Reinstall the Bricscad V19

and our customer said she doesn't have anti virus.

fyi : I tried activated my license customer to my laptop (windows 10) and it works!.

can you guys know this issue? I'm confused!

error notification has attached and my specification our customer PC.

Thank's
Prasetyo

1.jpg
1280 x 1024 - 122K
2.png
1280 x 1024 - 535K
1.jpg 121.8K
2.png 535.2K
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Origami
Origami is the Japanese word for paper folding. ORI means to fold and KAMI means paper and involves the creation of paper forms usually entirely by folding.

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