Proper method to contact support
Hello, I am new to BricsCAD as of a few days ago. This is my first post. I'm using the Pro version of 2D 2019 . I'm having issues requesting support. I have found two ways but only one will get me into the priority Que. Will someone please tell me the proper method? Any suggestions will be greatly appreciated.
Thanks,
Russell
Comments
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For me,
https://auth.bricsys.com/auth/realms/bricsys-account/protocol/openid-connect/auth?kc_locale=en-GB&response_type=code&client_id=bricsyscom&redirect_uri=https://www.bricsys.com/login&state=1255949d-9297-468e-83da-d86136d953cb&login=true&scope=openid
May be different alphabet soup for you.0 -
Thanks for your reply Tom but that gave me a server error.
RussellThanks Per Gogstad that works for me.
RussellNow I need to know the proper way to thank those who respond to my post. Also how to set up to be notified when someone does respond. I cannot find the rules for this forum.
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There is the star at the to right.
It will give email notifications.(Unfortunately for all, not the first post)
I found even a way to get notifications for whole
sub forums. Maybe in my profile settings ?0 -
In your Account Options (cogwheel to the right of your account name) you can edit your profile and set the Notification Preferences.
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Above the 1st post, in the row where the thread title is,
on the right side there is a shy symbol of an outlined star.If you click on it to activate,
it will get a yellow fill color and you will get notifications
whenever someone adds a post.
Depending on your notification preferences in your account
settings.0 -
Never mind I found it. I see that I have to bookmark the one I want to follow?
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Ah, yes, it is called Bookmark.
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Never mind. I found it.
Thanks0 -
Hello everyone
I am new here and have a problem that should not occur with a program as complex as Bricscad.
I have drawn a flexible pipe in 3D (BIM).
I only want the axis length.
Bricscad provides the volume. I can enter the base area as a fixed number in the properties. (Pset) I only need the length of the tube. The formula would be: l=V/A length = volume / base area.
Who can help me?
best regards0 -
Hi,
Could you please file a Support Request with the file you are having trouble with? Normally, the axis length is shown in the Properties Panel.
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