Cloudworx not working with BricsCAD Pro - 24.2.04

Just_Me
Just_Me
in Point Clouds
Today I updated my Bricscad Pro to 24.2.04 and now my Cloudworx doesn't work at all.

Error loading "C:\Program Files\Leica Geosystems\CloudWorx for BricsCAD\V24\CloudWorx.arx": .

DemandLoad failed due to dependencies problems!
Application : CloudWorx

I have contacted Leica HDS support also but that plugin hasn't been updated, only Bricscad.

Comments

  • Its_Alive
    Its_Alive
    what version are you upgrading from?
  • Just_Me
    Just_Me
    24.2.03 I believe. So not jumping a version, I was already on v24. I've got Leica support baffled, they are updating their BricsCAD to 24.02.04 to see if it breaks theirs too. We reinstalled Cloudworx and now nothing of it shows in BricsCAD at all, no menus, no ribbon and no CUI for it despite showing as installed.
    My money is on BricsCAD update has broken Cloudworx.
  • Just_Me
    Just_Me
    Confirmed, the latest version of BricsCAD v24 breaks the current version of Cloudworx. Leica have tested and as soon as you go to version 24.2.04 it totally breaks Cloudworx, you will not be able to use it. this has been escalated but being as both companies are Hexagon, hopefully the Bricsys team will read this too.
  • Quang
    Quang

    Hello,

    I just upgraded to BricsCAD Pro version 24.2.06 and installed Leica_CloudWorx_For_BricsCAD_2023.1.0_PGR_13122023.exe as suggested by Leica Tech. but I'm getting the same error.

    Error loading "C:\Program Files\Leica Geosystems\CloudWorx for BricsCAD\V24\CloudWorx.arx": .

    DemandLoad failed due to dependencies problems!
    Application : CloudWorx
    Description : CloudWorx
    Module Path : C:\Program Files\Leica Geosystems\CloudWorx for BricsCAD\V24\CloudWorx.arx

  • Piet
    Piet

    hi,

    there was a dll problem in that Cloudworx version but that should be resolved in Leica Cloudworx 2024.1.0 I believe.

  • Quang
    Quang

    Hi Plet,

    Thanks for the reply. I found and installed Leica Cloudworx 2024.1.0 I as you have suggested. It must have just been release or I somehow missed it when looking for the latest version.

    Everything seems to be working now!

    Thanks!

  • Just_Me
    Just_Me

    ALl in time for v25 so it will probably break again on that!

  • zero6748
    zero6748

    Hi. Any update on this? I'm still only able to use Bricscad pro V23.1.05 with Cloudworx..

  • Just_Me
    Just_Me
    https://forum.bricsys.com/discussion/comment/55200#Comment_55200

    It works fine with 24 but the question has now moved to whether or not it works with v25!

  • OmidEkrami
    OmidEkrami

    Hello, This is an issue on the cloudworx's side as it is a plugin on top of BricsCAD. You should contact their customer service about this.

  • Just_Me
    Just_Me
    https://forum.bricsys.com/discussion/comment/55219#Comment_55219

    Whilst true, one would think that both being part of Hexagon, you might want to make a bit more effort than with the other plugins to ensure your ecosystem worked. Call me old fashioned.

  • Piet
    Piet

    Hi,

    I checked with the Leica Cloudworx team and this is planned for 25Q1. We are working to streamline our roadmaps to have the releases closer to each other.