Unable to report bugs unless on paid support

axel81
axel81
in Shape

Hello,
I have been using Shape since V18 and wanted to report a bug regarding the SUBTRACT command in V24 but was told that wasn't possible as I wasn't paying support. What does that matter if the general community would benefit if a bug were resolved? Its not as if I were asking FREE help.
- Axel Wagner

Comments

  • Virgil
    Virgil

    Hello.

    The support requests are, indeed, conditioned by having a valid maintenance contract.

    However, you could post here a sample file, if possible, and more details about the case, and how the issue can be reproduced.