Cursor Disappears in Modelspace and Layout tabs
I am on v14, but I think this is a Windows issue. I am on Windows 10.
Suddenly, the cursor in my BricsCAD Pro v14 has often been disappearing anytime my cursor is inside the drawing area. This is true for both the Modelspace tab, and the layouts, regardless of if I am in a viewport or not. It has never happened on a purely 2D drawing.
Currently I am often working on 3D drawings. The trigger seems to be changing my rendering style. Sometimes closing the drawing and reopening it fixes it. Sometimes closing and restarting BricsCAD. This started a few days ago, and is happening on my desktop computer, as well as on a Laptop where I have recently transferred the BricsCAD license. There was an update from Windows over that time. Though, I can't say for sure the Windows update was the trigger, since I was working on a 2D drawing at that time, and 2D drawings seem immune.
Any ideas about how to fix this?
-Joe
Comments
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Does it disappear when no command is run? There were issues about cursor disappearing during some command or selection of entities. This was related to the Windows display scale, I don't recall which scale is preferred, but you can try the value recommended by Windows.
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Thank you very much for your reply.
Sometimes it was only disappearing when a command was used, and other times it would disappear anytime my cursor was in the drawing area. But, your mention of windows displays scale is likely the issue, as I have it set to 125%. It seems that has been an issue for a while now. I hope Windows gets around to fixing that issue eventually.
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I had this and all other kind of issues last weekend when I checked
my Bricscad on a PC. I think it was related to updating my Win11
and (AMD) graphic drivers before I tried Bricscad.So I upgraded Win11 32H2 to 24H2 and had the same problems.
Did another few 24H2 updates, reinstalled the GPU driver a
few times again. Although those many needed reboots again,
problems got only marginally better.But somehow, booting the next morning, everything works normally
now. Cursor doesn't disappear over drawing view, Highlighting + Quad
came back, Panels do no more disapear when clicked, I can select again, …..0 -
Unfortunately setting the windows scaling to 100% did not fix the problem for me. The crosshairs go away immediately when I change the rendering style to Realistic, or anything other than 2D Wireframe. Then, if I change it back to 2D wireframe, they do not come back until I restart BricsCAD.
The problem appeared on both my desktop and laptop system at the the same time. Both are on Windows 10 pro. And the Laptop actually belongs to the school I teach an online class for. They say don't update to Windows 11 because of a compatibility issue with one of the software packages they use.
Perhaps I can try rolling-back one of the windows updates.
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BTW,
I have also (200%) scaling as it is a 4k but small 24" monitor.Have you tried to play with OpenGL swap settings in Bricscad already ?
Or could the GPU driver have changed when the issues arrived ?Also it is important to install a driver from the GPU manufacturer,
not an old one offered by Windows update,
and to check Windows energy setting s and GPU settings and adding
Bricscad to use full power - not the CPU integrated GPU to save energy ….0 -
The situation is worse than I originally posted about. Any of the dialog boxes, like Layers, and Drawing Explorer do not appear. Though, they seem to be active, and I must press escape to exit the command.
This is 100% of the time, even if I start fresh with a 2D drawing, where the rendering style is already set for 2D wireframe.
My video GPU is an Nvidia T600
What are OpenGL Swap settings? I have not played with any video settings.
-Joe
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What are OpenGL Swap settings?
If I would only know. ….
In the past on Mac, switching through these had some impact on drawing view problems or not.
Later years it usually worked fine for me by the default setting.I have a again some graphic issues and Bricscad freezing in latest macOS Public Beta
(Or on Mac at all ?) and also thought it is time to switch OpenGL swap Settings.I therefore also tried Bricscad on PC again.
Unfortunately updated Windows 11 23H2 and GPU drivers before testing Bricscad.
And also had GPU issues there !? Upgrade to 24H2 which did not help either but a few times
more GPU re-updates and following Windows restarts helped at one point.
BTW
I have a AMD RX 6800 GPU, AMD drivers do not offer explicit settings for Apps like Nvidia ….
But as I do not have any CPU integrated graphics, I can be sure Bricscad uses the dedicated GPU.0 -
As I continue to try to use BricsCAD in Windows 10, I keep finding more problems, that were not there before. Now, I noticed that if I open a drawing with 3D objects in it, and then change to any of the layout tabs, the display shows whatever tab I opened… and then the freezes with that displayed. Changing tabs will not change what I see. I cannot even see the model tab. Note that I have the model tab, and all the viewports set to display 2D Wireframe only. I did that to hopefully fix the problem where my cross-hairs disappear. Now I noticed that the crosshairs/pointer also is missing any time I am in a layout tab.
I tried a few random efforts at the settings for OpenGL, without success. Whatever update Microsoft did a few weeks ago has broken BricsCAD v14.
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Well, V14 is not really a "current" version of Bricscad.
When you try to run it in Compatibility Mode (XP or so) and or as Admin,
would that work better ?
I could install and run my 2004 (?) Microstation and my AutocadViz 2008
on Win10 in 2018 that way, when I built my PC, and they still worked after
migration to Win11, at least until 23H2,.
(Did not yet try under 24H2 but would expect that it still works)0 -
Thanks for reminding me about "run as administrator" that may have affected some things on the new install. But, all the display issue, and missing menus (like the layers dialog box) are unchanged.
At some point, I will try to roll-back the Windows update. But, eventually Windows is going to force an update.
-Joe
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The other thing is hardware.
Graphic demanding Apps like 3D or CAD like dedicated GPUs.
If you have a CPU that has an onboard graphic, Windows defaults may
prefer to use this instead of the "real" GPU for saving power.
As I do not know how the energy saving settings in Windows exactly work,
therefore I switched them to maximum performance.
Currently I have an AMD GPU, where there are no App specific settings
available. But the former Nvidia driver had such settings where I could
explicitly assign my graphic demanding Apps to use the GPU and allow to
use full power.0 -
I just tried the Nvidia graphics settings, and set BricsCAD to use the Nvidia GPU, but without any change. Of course, there are rougly, one zillion settings that could be tried…. but without any particular advice, I think I would just be wasting my time.
Note that I suspect this is a Microsoft-Windows triggered problem. The problem manifest itself on my desktop, and then when I tried to BricsCAD fully working by transferring the license to my laptop. Both systems misbehave with BricsCAD exactly the same way now. Sadly, Microsoft's ugly side is showing, and they prevent users from reverting after 10 days have passed…and even if I had realized an update may have triggered the problem, Microsoft would eventually have forced the update.
As one user on the Microsoft Windows forum stated, the way to fix Windows, is to uninstall it and install Linux.
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It works now on my desktop computer!
Apparently, Microsoft forced another update that fixed the problem. Note that my desktop system had been VERY sluggish the last few days when I had tried to use it. The task manager showed about 30% Busy, and the hard drive around 40% busy. So perhaps the update was running, or doing stuff.
I had to deactivate my laptop license to test on the desktop, so I don't know if the laptop installation is also fixed. Though, I didn't notice any updates. I had downgraded the video driver to an older version yesterday, and that didn't fix the problem.
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Good to hear that it works on the desktop at least.
Have you looked in Taskmanager what thread caused the strange CPU load ?
On Mac it is usually Time Machine and Spotlight Search after an update.
On Windows I don't remember CPU loads beside before restarting and
before finally showing the lock screen.There was some changes in Bricscad Licensing with V25, but with previous
versions you usually had 2 Activations, e.g. desktop and laptop.
If you have only 1 left, the second Activation may still be active on another
machine. If accessible it would be good to deactivate it there.In the past I put one activation on a Linux installation and broke that
installation when switching from Nvidia to AMD GPU :)
After reinstalling Linux, Bricscad refused to re-activate, although same
hardware, disk, partition, …. and I had to beg Support to free the Activation.
A bit embarrassing.0 -
Given that my desktop system is a 10-year-old computer, a hardware failure would not be a surprise. So, that 2nd activation may be likely. But, if I ever need more activations beyond that, I am going to insist that I paid for a perpetual license. My past interactions with Bricsys have always been good. So, I expect that they will realize an older license is going to need more activations.
-Joe
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Regarding task manager, yes I did try to figure out what program was doing it. Forgot the exact name, but it was something with "interrupts" at the ending of the name. It seemed to be a Windows process.
Another possibility for the slow-down could have been OneDrive. Long ago, I had stopped Microsoft's intrusive OneDrive from automatically taking over my computer. It copied my files to OneDrive, and then would check files to make sure it had the latest version. When the process ran, it was making my computer super sluggish to the point of being unusable. But, it wouldn't surprise me if they had re-activated it. That's the kind of thing they do.
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