Page setup dialog box locks up
Last time I posted a support request on trouble with plotting I was told they no longer have a Windows 2000 system to test with. Since they could not duplicate the problem on XP or Vista they closed the support request.I still use Windows 2000 and want to switch from AutoCAD to something else, so I check out each new update to see if I can do my work on Bricscad. This is a report on V8.1.18-1-en_US.The menu issues have settled down so that part looks promising. Now I'm checking into printing.I have a new plotter, HP's T1100ps, an old plotter HP's 750c+, and a digital copier, Imigistic's cm2520.When I open a drawing last edited on AutoCAD 2004 I can go to the paper space tab I named "plot" and see the view I expected. But when I go to the page setup dialog box the paper size, scale, and paper orientation are not remembered from AutoCAD.I have previously created a .pc3 file with the same name as the ones used in AutoCAD, that part is remembered.I can change the paper size and scale back to what it should be but if I change the paper orientation the program locks up (Bricscad goes to 99% cpu and must be closed with the task manager.) This happens with both the 750c+ and the T1100ps and my digital copier.A second thing I notice is that the "Custom" scale factors don't work. If I want to print something at say ... 3/32" scale, I can select that scale factor (from the pre-determined list) and see a preview but after leaving the preview all following previews after that will be blank. The pre-determined scale factor is not saved and the scale box changes to "blank" with the correct "Drawing units" shown.If I select "Custom" and enter the same number in the "Drawing units" as the pre-determined values, I get a blank preview.So ... I really want this product to succeed and hope to leave my Windows 2000 platform for a Linux system rather than move to XP or Vista.In the mean time .... How many people still use Windows 2000 and would like the support staff to test on that platform?How many people have seen the same problem? or have work around?
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We use XP and Vista, we also experienced the kind of problems you mention and found out that HP drivers where at fault.Old HP drivers seem to fail save settings (even when rather recent like my HP500 plotter that is just over a year old) from a non-administrator user, further, they seem to fail to update settings from a network environment. Check HP`s web site and download the latest drivers, for my plotter driver HP-PCL3GUI 32bit v6.07 did the trickThe scale problem that you report we also experienced, look into the HP drivers and make sure that the driver is set to actual page size, otherwise the HP plotter will report to Bricscad the wrong scale as needed to resize to the page size displayed by the driverAll you PC3 files have to be recreated to the updated drivers as wellHope this helps,Best Regards,José Barzuna
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I use BricsCad 8 on Windows 2000, but haven't seen the problems you described. Files saved in Autocad seem to come in with all their page setups intact, and I've had no crashes during page setup, and print preview is never blank. I don't use print scaling much, but lots of viewports, and scaling of those has been flawless, both Custom and Standard scaling factors. The only HP driver I use is for the old 430.I've filed several support requests, and they've always been able to reproduce the bugs I described. The one time they couldn't, it turned out to be a glitch in my system, which went away when I re-installed BricsCad. I didn't know they don't have a machine running 2000. I guess not many people are still using it, but I plan to stay with it as long as possible, hopefully until Linux takes over. I build my own systems and often change components, so I'm dreading that authentication ritual that XP and Vista use.
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I could not find the file HP-PCL3GUI on my system.I checked with HP's web site and I have the most current drivers and they are:Driver for the 750c+HP DesignJet Printer Driver v4.65 by HPDriver files for the T1100psHPI1101V.GPD 6.23.2007UNIDRV.DLL 0.3.3790.2724HPZPI5HG.DLL 61.71.841.0UNIDRV.HLP 12.20.2006HPZST5HG.DLL 61.71.841.0HPZPR5HG.DLL 61.71.841.0HPZUI5HG.DLL 61.71.841.0HPZVR5HG.DLL 61.71.841.0HPZSM5HG.GPD 6.12.2007HPZLS5HG.DLL 61.71.841.0HPZSS5HG.DLL 61.71.841.0HPZSC5HG.DTD 11.14.2006HPZHL5HG.CAB 6.12.2007HPCDMC32.DLL 1.0.2.35HPBCFGRE.DLL 1.0.0.65HPZPNP.DLL 1.0.0.2HPZC35HG.DLL 61.71.841.0HPLBDCHN.DLL 1.3.9.1HPBMIAPI.DLL 3.1.1.54HPBOID.DLL 3.1.1.54HPBOIDPS.DLL 3.1.1.54HPBPRO.DLL 3.1.1.54HPBPROPS.DLL 3.1.1.54HPZIPM12.DLL 12.1.1.54HPZINW12.DLL 12.1.1.54HPZIPT12.DLL 12.1.1.54HPZIPR12.DLL 12.1.1.54HPZISN12.DLL 12.1.1.54HPZIDR12.DLL 12.1.1.54HPNRA.EXE 5.0.46.0HPBNRAC2.DLL 5.0.46.0HPBMINI.DLL 1.0.0.19HPCEAC06.HPI 11.4.2006HPJCMN2U.DLL 2.0.1214.0HPJIPX1U.DLL 1.0.1214.0STDNAMES.GPD 12.20.2006HPI110XV.GPD 6.23.2007HPI1101V.XML 6.23.2007HPI1101H.INI 3.22.2007HPIP1101.EXP 10.31.2006HPZUR5HG.DLL 61.71.841.0UNIRES.DLL 0.3.1296.1UNIDRVUI.DLL 0.3.3790.1830HPZPP5HG.DLL 61.71.841.0I thought that maybe the Support Staff should at least have Win2k system in a virtual machine to test against. To see if the problem would exist in a virtual machine I did a fresh install of Windows 2000 Professional into VMWare Workstation 6.0.2 and then:- installed VMWare Toolsreboot- installed Windows 2000 Service Pack 4reboot- installed all the extra fonts I had- did Windows Update Express (installed 2 packages) did not install new version of Internet Explorerreboot- did Windows Update Express again (installed 59 packages)reboot- did Windows Update Express again (installed 1 package that then installed Internet Explorer 6)reboot- did Windows Update Express again (installed 9 packages)reboot- installed the HP T1100ps Drivers (connecting to the plotter directly over the network.)reboot- installed the HP 750c+ & digital copier drivers (connected via cups in a linux server, have to add the server ip number to host file.)- installed Bricscadreboot- logged in as a non-administrator user, set up mapped drives to our server, edited Support File Path- open an AutoCAD 2004 file, go to the "plot" paper space tab or "laser" paper space tab created in AutoCAD.- In each tab Bricscad will not recognize the .pc3 file with the same name as the one from AutoCAD. Selecting the device from the "Printer / Plotter configuration" list (not any pc3 file) and changing the "Paper orientation" button causes the system to lock up. (the two HP drivers and the non-HP digital copier)- Creating fresh .pc3 files, opening the same drawing, going to the "Paper orientation" button causes the program to crash.- opening a "new" drawings, going to Page Setup in Layout 1 will cause the system to crash when changing the Paper orientation. Fortunately the program is awake enough when it crashes that by right-clicking on the menu bar you get the "Close" option to kill the program. If we could ignore MicroSoft's Licensing terms I could send this virtual machine to you on a DVD.Looks like a VMWare Appliance might be a useful item to the Support Team even if it does take up 3.16 GB of hard disk space.
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