Bricscad v9 upgrade

I just upgraded my version 8 Bricscad to version 9 on the estore, and I got a reciept for 150 Euros. I also have the printout of the Bricsys promotion saying that if I upgrade before Sept. 30th the cost is only $165. Will I only be charged $165? I should be. Also, I am not getting email replies to my support requests. Now, when I go online to my support requests I can't view them! I keep getting a message saying I am not the owner of the support request! Can someone answer my questions?

Comments

  • Hi Steven,You have been charged $165, as was stated in the US promotion.I also checked your support requests and I can't find any that was not handled. But since you can't view them, I guess you are using a different account. I will resend your Bricsys support account by email.mark

  • Steven,Please check your hotmail address. Your work email address seems to give a connection error.mark

  • Steven,There was indeed a problem with the 3 latest support requests. the problem should now be solved. Please check it out.Ptrick

This discussion has been closed.