DWG drawing cannot be opened from Outlook

Rustam_Giri
Rustam_Giri
edited May 21 in Other

When someone sends me .dwg in outlook. And when I press "open" in Outlook for that drawing.
It does not open. I have to manually save the drawing in my computer and open afterwards.

It is not isolated issue cause when I re-install the software, it works for a while and then stops working.
I have tried V25 and V26 both, still no luck on any of these versions.

It's very inconvenient for me to save each and every dwg and open it afterward.

It is happening to many of my colleagues and as an IT perspective all the measures has been carried out.

Any suggestions on the forum if anyone has faced this issue before?

Thank you!
Rusty!

Comments

  • Virgil
    Virgil

    Hello.

    The reason might be related to security.

    Autodesk also recommends to save the drawing on disc before opening it.

    https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Unable-to-open-dwg-attachment-via-email-directly.html