Invalid Index
I have a user that has come upon an issue printing or trying to do a page setup. When right clicking on a layout tab and either selecting print or page setup he gets "Invalid Index" error. I can open the same file and I have no issues. He can open an older file and has no issues. any help would be appreciated (BTW he can publish that same file with no issues)
0
Comments
-
Did the error create a .log file?0
-
not sure, I can check. were would it create the file.0
-
If (?) it creates a .log file, it should be in the same directory as the .dwg.Are we exchanging dwgs of the same release?Have they tried AUDIT?0
-
no error log is created and the Audit does not yield any fixes.0
-
Hi Rob,Did you ever solve the issue? I am experiencing he exact same problem can't plot, preview or view page setup just get "Invalid Index" in command line. Can publish no problems.0
-
Dear BenCan you file a support request and attach the drawing to it? We will be glad to investigate what goes wrong.Kind Regards0
-
Hi Ben,
Sounds the same as SR 63039, which I previously raised. BricsCAD fails to run the PRINT command if the PC3 applied to the layout is linked to a non-existent printer (removed, or renamed). The following error is given: Invalid Index. My understanding is the developers are aware of the issue, and working on a fix.
The work around is to either:- Install the missing printer that the PC3 is point to
- Replace the PC3 with a new PC3 one of the same name pointing at a printer you already have installed.
- Delete/rename the PC3 file. BricsCAD will now show that the printer is missing when your go to PRINT.
Hope this is of help
BTW as Louis has recommended, I would raise a support request. If you use ETRANSMIT it will insure associated PC3 files are included.
Regards,
Jason Bourhill
0
This discussion has been closed.